Payment Methods

We offer secure and straightforward payment options to make your checkout experience as smooth as possible. All transactions are processed through encrypted and trusted payment gateways, ensuring your financial information remains protected at every step.

Accepted Payment Methods

We currently accept the following forms of payment:

- Credit and Debit Cards – Visa, Mastercard, American Express, and Discover
- Digital Wallets – Apple Pay and Google Pay
- Bank Transfers – Direct bank transfers are available for select regions

All payments must be made in full at the time of purchase. We do not offer instalment plans, deferred billing, or any form of pay-later arrangements. Full payment is required before we process and ship your order.

Currency

All prices on our website are listed in US Dollars (USD). Your bank or payment provider may apply their own exchange rates if you are using a card issued outside the United States. Please check with your financial institution for any applicable foreign transaction fees.

Payment Security

We take your security seriously. Our checkout uses Secure Sockets Layer (SSL) encryption to protect your data during transmission. We do not store your full card details on our servers. All sensitive information is handled directly by our PCI-compliant payment partners.

Billing Information

Please ensure that your billing address matches the address on file with your card issuer or bank. Mismatched information may cause your payment to be declined or delayed. If your payment fails, we recommend contacting your bank to authorise the transaction before attempting again.

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email within minutes. This email will include your order number and a summary of your purchase. If you do not receive this email, please check your spam folder or contact us to verify that your payment went through.

Taxes and Duties

Applicable taxes are calculated at checkout based on your shipping destination. For international orders, customs duties and import fees may be applied by your local authorities. These charges are not included in our prices and are the responsibility of the recipient.

Failed Payments

If your payment is declined, we recommend double-checking your card details, ensuring sufficient funds are available, and confirming that your bank allows international or online transactions. After three failed attempts, we suggest using an alternative payment method or contacting your bank directly.

Refunds and Reversals

In the event of a cancelled order or approved return, refunds will be issued to the original payment method used at checkout. Please allow 5 to 10 business days for the refund to appear on your statement, depending on your bank or card issuer's processing times.

Contact for Payment Issues

If you encounter any difficulties during checkout or have questions about our payment process, please email us at moodydeer@outlook.com with "Payment" in the subject line. Our team will assist you promptly.